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Welcome to the latest edition
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Packed with fresh new ideas and options from our members across the globe. In a recent survey euromic clients cited the No 1 reason they use euromic destination management companies is because for their experience. Not surprising when you consider that the average length of time our members have been in business and provided exemplary service is 30 years - while our oldest has been in the industry for over 90 years!

euromic’s reputation and portfolio of experienced dependable DMCs is testament to their service delivery and on-going commitment to service excellence. Enjoy reading about some of the off-the-track and out-of-the-ordinary offerings our featured partners have, and to find out even more, visit our website.

 

Portugal

You Have Every
Reason to Visit!

 
DETAILS

Malta

The Perfect Mix Of
Conference And Incentive...

 
DETAILS

Turkey

Spring In
Istanbul

 
DETAILS
 
 

Taiwan

Into The Wild

 
DETAILS

Jordan

Let's Get Lost -
Drives In Jordan

 
DETAILS

Montenegro

Amazing Authentic
Venue For Up To 500 People

 
DETAILS
 
 

Tanzania

Mto Wa Mbu
Best Cultural Tourism Destination

 
DETAILS
 

This month, as our member in Turkey celebrates their 20th anniversary, we sat down with the Managing Director of O.D.S. Turkey - and President of euromic - Hasan Dinc to find out more.    

 

Tell us about the beginning. What was the driving force that made you open an DMC all those years ago?

Hasan: We started as two partners both working for a giant tour operator, me as the Head of MICE  & PCO division. We simply wanted to distant ourselves from the giant tour operator business and wanted to be independent and do what we enjoy the most - MICE and congresses. Due to the roots and our past, we started with the US and the UK markets. I can simply say that we were spoiled with opportunities, especially with business from the US. But only up to 9/11. 9/11 was a game changer not just only for Turkey, but for the whole industry.  With that learning curve we stepped out in to other markets: being active in 16 different markets has helped us two survive all the turbulences we’ve felt at our end.

 

How has the industry changed in the last 20 years and how has your business changed to adapt?

Hasan: Turkey has never been truly stable - there were years where we lost 100% of our confirmed business, only for it to pick up the following year by 150%. We overcame these more difficult periods by paying attention to our human resources and by investing in technology.  For certain our tailor made fully-integrated software allowed us to adapt to the immediate ups and downs of our market, while granting space for us to create high-end tailor-made proposals. Furthermore, being active in various markets gave us great experience in learning the different dynamics of each market, which is reflected across the entire team.  

 

Globally, 20 years ago information was not so accessible as today, which forced us to strengthen our creativity and unique product developments skills in order to stand out from the rest. “Human to Human” is still our main tagline, all the while investing continuously in technology.

 

In 20 years of business what have been your proudest moments?

Hasan: There are so many events that we have been involved in but there are two occasions which really stand out and that I will never forget. The first one is organizing a cocktail and dinner reception for 5,500 guests at the Dolmabahce Palace [Istanbul] in 2001. The second is less about events world, and more to do with Euromic. Our planned board meeting in Istanbul in 2016 was overshadowed by the military coup attempt, just five days before. Never the less, my fellow board members flew over without any hesitation, and we conducted our board meeting as scheduled and expected. It was a great emotional moment for me, as well as a great sign that Euromic has more to it than just being a non-profit organization; our bonds are stronger than in other similar set-ups.  


What are your feelings on the next 20 years? How do you think the role of the DMC will change, if at all? 

Hasan: As long as any DMC continues to be flexible, creative, transparent and fast, that power of local knowledge it produces will still be wanted by the world. Human to human relations is the key to success in the constant changing environment of the DMC’S.

 

What do you think it takes to be a successful DMC in today’s environment?

Hasan: For us, being successful comes by following the principles we set at the beginning and foundation of our business – and that remains our focus to this day. They are:

 

PARTNERSHIP IS THE KEY TO SUCCESS
As your Destination Management Company (DMC partner) in Turkey, it's our job to turn your needs and expectations into an event. We listen, ask questions and make suggestions to identify what exactly is needed to achieve the best results. Good communication, complete transparency, face-to-face contact and a close working relationship are the tools we use for a successful partnership.


IT'S ALL ABOUT PEOPLE
At ODS, we see ourselves as being in the people business. Whether it's you or our partners, our quality suppliers or our dedicated team, we know that the most important element of a successful event is the people. While ODS has consistently invested its resources in the latest technology and infrastructure, its most important investment has been in the “human ware”.


A SUCCESSFUL EVENT IS IN THE DETAILS
ODS knows that there is nothing more crucial to planning a successful event than getting the details right and following through from the first proposal to personal on-site management to post-event follow up to the final invoice. Our commitment to follow through creates exciting and memorable events.


EXCELLENCE IS THE ONLY ACCEPTABLE OUTCOME
Our definition of excellence is knowing exactly what we've set out to do, keeping your expectations and desires in focus at all times and never settling for anything less than the absolute optimal solution.


What would you like people to know about you and your business that you don’t always get the opportunity to tell them?

Hasan:  Turkey has not changed. While the news stories may suggest differently, we are still the same.


Over the last 20 years you must have seen a lot of changes in tourism industry in Turkey, both positive and negative. What does Turkey offer that makes it so special?

Hasan: The endless possibilities Turkey has to attract the many varied aspects of the travel industry…


Thank you Hasan for your time and insights.


euromic is proud to launch #euromic tags – our new and exciting range of itineraries – at IMEX in Frankfurt, 21 -23 May


These exclusive itineraries are aimed at the incentive market for agencies that have a young demographic of clients, and who are looking for something special and definitely different to offer them.

 

The range of itineraries that have been specially hand-crafted for the millennial market, with experiences that reflect what the millennials – or the net generation as they are often referred to – look for. They’ve been designed by millennials for millennial and have been reviewed and vetted by our own Young Leaders, giving them the seal of approval.

 

The itineraries are a step away from traditional itineraries and jammed packed with, activities and restaurants that appeal to the younger incentive participant. Hotel selection has been carefully chosen to appeal to the demographic and we have some amazing venues on offer. “Millennials will make up 50% of the global workforce by 2020, and it’s no secret that many organisations are struggling to retain their talent and keep them motivated.”, says Huw Tuckett, Executive Director of Euromic. “We believe by focusing on this segment of the incentive market we have created truly motivating travel options that will inspire and motivate employees to go the extra mile and perform at their best, the key objective of incentive travel”. We are very excited about launching the itineraries at IMEX so pop past our stand G620 - or make an appointment with one of members to find out more.

 

MEET THE EUROMIC MEMBERS ON STAND G620 AT IMEX
IMEX BUYERS BOOK YOUR APPOINTMENT NOW
GET YOUR #EUROMIC TAG ITINERARIES AT THE STAND

CLICK NOW to SEE MORE ON STAND G620

 

Rue Colonel Bourg, 107 bte 5 B-1140 Brussels Belgium

Phone: +44 744 382 6607
E-mail: h.tuckett@euromic.com

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